Free Website Transfer - Zero Downtime Account Migration

We understand that moving between hosting providers can be difficult and frustrating. If your old  host also uses cPanel, we offer a FREE site transfer service.

Just file a sales support ticket along with the cPanel username and password of your old  host. We will transfer your sites to our servers - no charges whatsoever. All databases, files and emails are preserved.

If you prefer to move the site over yourself,  please follow these steps -  you really can ensure ZERO downtime.

I already have a domain and just want to host with you. (Your domain registration will stay located on your previous domain registrar but the website will be hosted with us.)
  1. Backup your files and databases (if you have any) from your previous host. Its always a good idea to maintain a current backup of your website, offline.
     
  2. Signup for a hosting account with us.
     
  3. Once your order is cleared, you will be sent a welcome email. This will contain the username and password for your new hosting account with us. You will also receive an email giving instructions on uploading your website to our servers. If you need further help, you can check out our articles on uploading (available on our Help Desk).
     
  4. Upload all files, then restore the databases  using the cPanel database restore option on your new hosting account with us.
     
  5. Once you are sure that everything has been setup correctly, login to your domain registrar and change the name servers for your domain to the ones we have given you. Domains can take up to 72 hours to resolve to the new servers.
     
  6. Once your domain is pointed to our servers, cancel your hosting account with your previous provider.

I want to transfer the domain to you.(This will also physically move the domain registration to us and you will have everything in one place.)

  1. Backup your files and databases (if you have any) from your previous host. Its always a good idea to maintain a current backup of your website, offline.
     
  2. Signup for a hosting account with us.
     
  3. Once your order is cleared, you will be sent a welcome email. This will contain the username and password for your new hosting account with us. You will also receive an email giving instructions on uploading your website to our servers. If you need further help, you can check out our articles on uploading (available on our Help Desk).
     
  4. Upload all files, then restore the databases  using the cPanel database restore option on your new hosting account with us.
     
  5. File a domain transfer request by contacting sales support. As soon as the request is received, we will transfer your domain to our registration services. This can take up to 72 hours to process.
     
  6. Once your domain has been transferred to our servers, cancel your hosting account with your previous provider.
If you follow the above steps,  you really can ensure ZERO downtime. If you have any trouble, just file a support ticket or simply email tech support and we will be happy to take care of everything for you.